Obtaining her degrees at McGill University, Wendy has experience as a critical care nurse, educator, administrator and has held many leadership positions. She has participated in many provincial and national initiatives. In 2016 Wendy stepped down from the position of President and Chief Executive Officer of Accreditation Canada.
In 2017 Wendy became President (Board Chair) of the International Society for Quality in Health Care (ISQua). In addition to sitting on numerous ISQua committees, she is an Expert, a Fellow and a surveyor. In 2018 Wendy was elected as an inaugural member of the International Academy of Quality and Safety in Health Care. In 2018, with the initiation of the ISQua External Evaluation Association (IEEA), Wendy was appointed the IEEA President.
She serves on the board of the Healthcare Insurance Reciprocal of Canada (HIROC), chairing the Claims and Risk Management Committee. Until March 2019, Wendy was a member of the Champlain Local Integration Health Network (LHIN), chairing the Quality Committee. She is a member of the Institute of Corporate Directors (ICD) with her ICD.D designation. An Emeritus member of CHLNet, she is a member of the Secretariat and co-chairs the CHLNet Health Leadership Exchange and Acceleration Working Group. Most recently she has been appointed to the Committee on Accreditation of Canadian Medical Schools (CACMS).
A past recipient of two Canadian Nurses Foundation awards, Wendy received the Woman of Distinction Award – Health Services in 1999, the Canadian Nurses Association Centennial Award in 2008, the CCHL Eastern Ontario Chapter Award for Distinguished Service in 2012, the University of Ottawa Telfer School of Management Preceptor award for 2016 and the 2018 Legacy of Leadership Award, a lifetime achievement award from HealthCareCAN.
Wendy has numerous publications to her name and has given many presentations nationally and internationally. She has academic appointments to Queen’s University and the University of Ottawa.