Virtual Homes for the Holidays 2020

​Frequently Asked Questions

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How long will the tours be available to watch online? 
  • The tour webpage will be available from November 27 until end of day December 11, 2020.  People will be able to watch it any time during that period and as many times as they would like.
 
How will I get the info with the link to the webpage? Can I share it with others?
  • Everyone who makes a donation will be sent an email the morning of the 27th with a link to the private webpage.  We will ask that they not share the link but instead encourage others to support Hospice Care Ottawa with a donation so they can also participate. 
 
Do you I need to watch the whole tour in one sitting?
  • Videos can be stopped and started.  There will be separate video tours for each of the homes – not all linked together.
 
If I’m buying a ticket for someone else, who’s email address should I use?
  • When “buying a ticket”, the email address used has to match your other information for the donation because that is also where the tax receipt is sent electronically.  If someone wants to buy a ticket for someone else, that would be the exception to sharing the email with the link. 
 
What is the price of a ticket his year?
  • We decided not to set a ticket price this year.  We’ll leave it up to the person to donate an amount that they chose (keeping in mind that we only issue tax receipts for donations of $25 or more). 
 
I’m worried about the technology?  How difficult will it be to access the tour?  Do I need to download anything in advance?
  • The technology is simple – it’s like looking at a website.  You do not need to download anything before hand.
 
I’ve made my donation.  What happens if I don’t get the email on November 27th?
  • Please check your junk/spam mailbox first just in case the email went into it by mistake.  If it’s not there, please email info@hospicecareottawa.ca and we will resend the email with the link.

How will the Holiday PopUp Shop work this year?
  • The Holiday PopUp Shop will take place on November 27, 28 and 29.  Check our social media pages and website for information on the vendors who are participating this year!  Just visit their store (in person or online) and a portion of your purchase will be donated to Hospice Care Ottawa.  


CLICK HERE to return to the main Virtual Homes for the Holidays event page

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