Contact Us
We value your feedback
How to share your compliments, concerns and/or complaintsWe want to hear from you. We want to hear your feedback, your stories, your questions. Were we able to serve you, your family and a loved one with our programs or end-of-life services?
We want to hear your stories. To read the stories from our community please CLICK HERE If you have specific clinical feedback, please see below. Your FeedbackHospice Care Ottawa (HCO) strives to provide outstanding care to all of its clients in all of our programs and setting. We value and welcome feedback from clients and family members. Feedback includes compliments, concerns, complaints and any inquiries regarding care.
This feedback will inform improvements to HCO’s hospice palliative care services. |
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Here are a few ways to provide feedback (compliments, concerns, complaints):
- Discuss directly with those providing your care e.g. nurses, PSW’s, volunteers)
- Ask to speak with your care providers supervisor or Manager
- Contact the Executive Director or the Chair of the Board of Directors
- Contact Ontario's Patient Ombudsman (online or by mail)
Our Hospice Sites
May Court Hospice
114 Cameron Avenue Ottawa, ON K1S 0X1 Tel: 613-260-2906 Fax: 613-260-5510 |
Ruddy-Shenkman Hospice / Hein House
110 McCurdy Drive Kanata, ON K2L 2Z6 Tel: 613-591-6002 Fax: 613-591-7002 |
Maison de l'Est (Coming Soon)
c/o Résidence Cité Parkway 380 ave LeBoutillier Ottawa, ON K1K 3W3 Tel: 613-424-6560 Fax: 613-424-6570 |
General inquiries / Information about Hospice Care Ottawa Programs & Services / Referrals
Tel: 613-680-0306
Tel: 613-680-0306