We value your feedback
How to share your compliments, concerns and/or complaints
We want to hear from you. We want to hear your feedback, your stories, your questions. Were we able to serve you, your family and a loved one with our programs or end-of-life services?
We also want to hear your stories.
To read the stories from our community please CLICK HERE
If you have specific clinical feedback, please see below.
Here are a few ways to provide feedback (compliments, concerns, complaints):
- Discuss directly with those providing your care e.g. nurses, PSW’s, volunteers)
- Ask to speak with your care providers supervisor or Manager
- Contact the Executive Director or the Chair of the Board of Directors
- Contact Ontario's Patient Ombudsman (online or by mail)
Our Hospice Sites
May Court Hospice
114 Cameron Avenue
Ottawa, ON K1S 0X1
Ruddy-Shenkman Hospice / Hein House
110 McCurdy Drive
Kanata, ON K2L 2Z6
La Maison de l'Est
130 Rossignol Drive
Orléans, ON K4A 0N2
General inquiries / Information about Hospice Care Ottawa Programs & Services / Referrals